Ordering
To Order any of our products you may email us or telephone us your order.
- email: order@certifiedjean.com (please do not change the subject line so we can more easily separate your message from spam)
- phone: 206.286.9685
You may charge your order by credit card (Visa or MasterCard) by calling or emailing us with the necessary account information. Please note that email is not a secure medium, but we haven't had any problems to date as a result of this.
To order by email:
- Indicate the product, color, and size that you want.
- Advise as to how you want products shipped if differently from our default method (below).
- Include your method of payment, (credit card, check, or money order).
If we do not have your size and style in stock, we will advise you by email of an expected delivery date. No charges will be made until you confirm the order at the later date.
To pay with check or money order: You'll need to send us payment for the merchandise and shipping costs in advance of shipment. As everywhere, checks returned will be charged a penalty charge set by our bank. Our address is:
CERTIFIED jeans
8821 Renton Ave. S.
Seattle, WA 98118
Shipping is made by US Priority Mail. Priority Mail shipping cost is approximately $4.00 to $6.50 depending on where you live in the US. Delivery is made usually within two to three business days from shipping.
Taxes: Residents of Washington State, please add 8.6% taxes to your total.
Returns: You may return your purchase for any reason, for a complete refund or credit. Please note the following, however. We can not accept a garment as a return if it has been altered or changed in any material way. We ask that you try for size before washing because you may alter the color depending on your washing procedure. For example, we have had a natural color jean returned that was tinted gray from the customer's home washing. To Return, Please send us the garment to the above address for credit to your account or refund and indicate in a letter what you want. Unless the garment has a defect, you are responsible for the shipping costs both to you and back. If your garment is returned for a size change we will discount the shipping costs to make sure that you get the size that you want.
Volume purchases: For every seven pairs of jeans you purchase or have credited to your name, you will receive one pair free. Just let us know what size and style you want sent to you. Shipping is free.